Our project process

At WH&Partners we start projects with an in-depth discovery process which advances on to visualisation. Once everyone is satisfied that our design is intuitive and the correct message is being realised, we move on to final rendering and delivery.

This process ensures that projects are created according to their specification. Our clients play an active role in tracking the course of their project by viewing regular progress updates with one of our project managers. Our methodology, developed since 2000, incorporates our experiences with public organisations and the latest industry thinking and best practices. The outstanding quality and customer service of WH&Partners is a key differentiator which has formed the basis of many successful long-term client relationships.

1 Requirements gathering

A requirements gathering exercise needs to be completed by WH&Partners for all projects. This involves a senior designer corresponding with the client to determine their business requirements. The details gathered during this exercise are used as a basis for the initial design.

Following the completion of the requirements gathering phase, a quote is given for the design phase and other services required. Our estimate is as accurate as we can make it at the time of writing this proposal, and most often will remain the price.

2 Design

Functional design
The design phase of the project is accomplished in conjunction with the client. In design session/s, we discuss your requirements and finalise the design through consultation. In addition, based on the requirements specification, we develop a mock-up, which includes proposed layouts. This is an iterative process and several of these design sessions may be required before the mock-up is finalised. It is then signed off by the client and acts as the definitive requirements of the final product.

Creative design and branding
Getting the best from a project is only possible if the end-users enjoy and feel comfortable using the product; we believe in involving the end-user in all aspects of design. During the design phase our designated designer offers ideas and concepts; the client’s likes and, equally importantly, dislikes in response to these initial designs are used to guide the designer to a final result.

Cohesion
WH&Partners ensure that both the functional and creative designs complement each other. The creative flow between designer and client is balanced by recommendations from experts (photographers, illustrators, copywriters, printers etc.). The final result is a design that combines style and functionality, ease of use with depth and complexity.

3 Artwork

Printed material
Working with a designated printer, WH&Partners use industry standard software to create press-ready artwork. The client reviews the artwork and signs it off, informing WH&Partners that they can continue to Phase 4. If corrections need to be made, the client clearly marks up the PDF and sends it back to WH&Partners, who make the corrections and supply new artwork to the client to sign off.

Digital material
WH&Partners use industry standards to create artwork specifically for the platform the artwork is required to be viewed on. The client reviews the artwork in its correct context and signs it off, informing WH&Partners that they can continue to Phase 4. If corrections need to be made, the client communicates these back to WH&Partners, who make the corrections and supply new artwork to the client for sign off.

4 Printing or Digital Presentation (if required)
PRINTING

Litho or Digital?
The choice between Litho and Digital will largely depend on budget, volume, and the required quality of the final product; the decision is best made during discussions with the printer at Phase 2.

Proofing
Before full print production is underway the printer will create either a soft or hard copy proof for the client and WH&Partners to sign-off. A soft proof takes the form of a PDF that is emailed to the client and WH&Partners. It is checked for any errors and emailed back to the printer to confirm that they can start printing. If any errors are spotted then the artwork is adjusted and a new soft proof is created and the sign-off procedure begins again.

A hard proof takes the form of a physical printed sheet that is posted out to the client. The client checks for any errors then clearly marks it up with any corrections and sends it on to WH&Partners. WH&Partners then check the hard proof for any colour errors and make any client adjustments to the artwork, if required. If amendments have been made to the artwork then another round of proofing is needed. There is usually an additional charge for hard proofs (this depends on the printer’s policies). The decision whether a hard proof is required is a mixture of client preference and printer’s recommendations.

DIGITIAL PRESENTATION
There are many different variables in presenting digital graphics which we will endeavour to explain on our sites in the future months. We create for Television broadcasts, Handheld devices (phones, iPad etc.) BlueRays, DVDs, Web Sites, CD-Roms, Plasma/LCD exhibition displays, presentation projectors and Interactive whiteboards; every delivery platform has its own criteria. Please contact us to discuse your needs further.
Delivery

The product is packed and delivered to one UK destination. Arrangements can be made to split the order and deliver it to multiple destinations, but additional charges will be incurred.

Digitial presentations can be delivered in a number of different ways depending on what is appropriate for your project. We have a website hosting service, we can deliver via email, ftp download, browser download or by a CD or DVD being packaged and delivered.
After Care

We archive your work for the future, so if you require updates we can continue without delay. There are other different levels of after care WH&Partners offer depending on the design services you require. Please contact us for furture information.